RAWALPINDI: After completing the necessary inspections, the Civil Aviation Authority (CAA) has stated that it is anticipated that flights operated by Pakistan International Airlines to the United Kingdom will resume in May.
This was said by CAA Additional Director General Taimur Iqbal, who was in charge of the 43rd E-Kacheri.
E-Kacheri began with a review of the last session, which included nine follow-up complaints, according to a CAA spokeswoman on Monday.
Regarding the follow-ups, the assistant director general emphasized how crucial it is for travelers to be aware of their rights and to file complaints about things like flight cancellations. According to him, airlines should offer more details than merely citing “technical” explanations for cancellations or delays that result in cancellations.
The extra DG expressed anticipation for a response in May about PIA flights to the UK when inspections were finished.
He stated that the agency is in charge of assigning staff to immigration counters, particularly during busy hours, in response to a complaint regarding Federal Investigation Agency (FIA) employees at the immigration consulates.
He said that the matter has been brought up several times and will be looked at further.
In response to a query concerning drones, he stated that a policy paper will be accessible on the CAA website once it is finalized.
In response to a query on the PK 8303 crash investigation report, Mr. Iqbal stated that certain guidelines and protocols need to be adhered to in order to guarantee accountability.
In response to a complaint regarding inadequate signage in the parking lot of Quetta International Airport, he gave the relevant personnel instructions to mark specific areas for those with special needs and to put up obvious signs to help travelers and other guests.
Answering a query concerning the start of flights from D.G. Khan to Dubai, he said that at the moment, no airline serves the district because it is not profitable.
