Telenor Pakistan Ranked 1st in the Category of Socially Devoted Brands on Facebook

NewsDesk Published July 26, 2017

3 Min Read

SocialBakers has launched a “Social Marketing Report Pakistan June 2016”. In this report Socialbakers has analysed different social media activities and has coined results. SocialBakers has monitored tens of thousands companies on Facebook to set industry benchmarks to response rates and response times to questions from fans. Telenor Pakistan Ranked 1st in the Category of Socially Devoted Brands on Facebook.

Contents

Telenor Pakistan Ranked 1st in the Category of Socially Devoted Brands on Facebook Other categories shared in report are as following:

Telenor Pakistan Ranked 1st in the Category of Socially Devoted Brands on Facebook

A Norway based operator, Telenor entered Pakistani market more than a decade back. It soon became one of the Pakistan’s top network providers in Pakistan that are providing good mobile connectivities over all the three 2G, 3G and 4G spectrum. It boasts significant user base in Pakistan too. By the fourth quarter of last year, the company had over 39.428 million mobile subscriptions and with over 6000 employees.

Socially Devoted brands understand the shifting paradigm of customer care. They know that the most responsive and dynamic audiences are on social and those people want responses to their questions and issues.

If your brand responds to at least 65% of public audience questions on Facebook and/or Twitter, you qualify as Socially Devoted. The benefits of Social Devotion are clear – Socially Devoted brands get 3.5 times more Interactions than their less-responsive counterparts.

Telenor Pakistan Ranked First with response time of 26 minutes and 100% response rate. Jazz stood second with response time of 102 minute and response rate of 85.99%.

No doubt Telenor Pakistan deserved this position as they are very responsive and active among all other telecom operators in Pakistan.